
Facility FAQs & Policies
We are looking forward to welcoming you to Horizons Edge!
Please use this page to explore our facility guidelines, policies, and frequently asked questions to help make your visit to Horizons Edge smooth, easy, and enjoyable from start to finish.
Animals
No Animals: Animals are not permitted on site, apart from service animals as defined by applicable law.
During designated dog shows, dogs registered in competition are permitted on the turf but may not enter the lobby area.
Clip ’n Climb During Events
Clip ’n Climb is open during most weekend events and tournament weekends. Advance reservations are recommended and can be made online.
Book here: https://apps.daysmartrecreation.com/dash/x/#/online/horizonsedge/programs/16/level?facility_ids=1&
Baby Changing Stations
Baby changing stations are available in all restrooms.
Drones
The operation of drones or other unmanned aerial devices is prohibited anywhere on Horizons Edge property without prior written approval.
Elevators
Elevator access to the mezzanine is restricted to Skyline Gymnastics usage.
Facility Cleanliness & Shared Responsibility
Horizons Edge Sports Campus is committed to maintaining a clean, safe, and professional environment.
Please ensure that:
- All trash is placed in designated receptacles
- Team areas and seating are kept clean
- No items are left behind after games
Your cooperation helps maintain a positive experience for all guests.
Footwear
Sneakers and turf shoes are permitted on indoor and outdoor turf surfaces.
Metal-studded cleats and heeled shoes are not permitted on turf fields.
Cleats of any kind are not permitted on concrete flooring.
Hours of Operation
Please visit our Hours Page for current facility hours:
https://horizonsedgeva.com/hours/
Lost & Found
Lost and found items may be turned in to or claimed at the front desk. Unclaimed items are held for a limited time.
No Outside Food & Beverage
Outside food and beverages are not permitted inside Horizons Edge Sports Campus.
Guests may bring one empty, refillable water bottle for use at filling stations.
Prohibited Items
Prohibited items include, but are not limited to: weapons, drones, outside food and beverages, alcohol not purchased on site, tobacco products, illegal substances, and glass containers
Refunds
Refund policies vary by program, event, or rental agreement. Please refer to the registration terms or contact our team for assistance.
Smoking
Smoking, vaping, e-cigarettes, chewing tobacco, and drug use are prohibited anywhere on Horizons Edge property.
Tailgating
Tailgating is not permitted on Horizons Edge property. This includes tents, coolers, umbrellas, tables, and grills
Tickets
Admission and ticket pricing for tournaments and special events are determined by the event organizer..
Vendors
Outside vendors may not operate on Horizons Edge property without prior approval
Water Fountains
Water fountains with bottle fillers are available on the first and second floors near restrooms.
Wi-Fi Information
Free public Wi-Fi is available throughout Horizons Edge Sports Campus.
ATMs
There is no ATM available on site. The nearest ATMs are located at the gas stations on Valley Pike and Valley Ranger Road near the entrance to I-81, approximately 0.8 miles north of campus.
Concessions
The Café at Horizons Edge offers a variety of hot food, snacks, and cold beverages during operating hours. Availability may vary based on event schedules.
Credit Cards
Horizons Edge accepts all major credit and debit cards at the front desk and café
Entrances
The main guest entry is located at the front entrance of the building, adjacent to the primary parking lots. Additional event-specific entrances may be designated during large tournaments or events
Firearms / Weapons
No weapons of any kind are permitted at Horizons Edge Sports Campus.
Food Services / Catering Contact
For catering inquiries, meetings, retreats, or group food service requests, please contact Horizons Meetings and Retreats:
visithorizonsva.com
Guest Conduct
Horizons Edge is committed to providing a safe and welcoming environment. Unsportsmanlike conduct, abusive language, harassment, or disruptive behavior may result in removal from the facility without refund.
Late Payment Fees (Event Organizers)
Late payment fees may apply to event organizers based on contract terms. Please refer to your event agreement for details.
Parking
Horizons Edge offers four parking lots across campus. Parking can fill quickly during tournaments and large events, so arriving early is recommended.
Carpooling is strongly encouraged. All parking areas are within approximately a 10-minute walk of the facility.
ADA parking is available in the lower front parking lot closest to the building.
Re-Entry
Guests may exit and re-enter the facility during the same event unless otherwise noted by the event organizer.
Restrooms
Restrooms are located on the main level near the indoor turf field and on the lower level of the facility.
Solicitation
Unauthorized solicitation, distribution of materials, or sales activities are prohibited without prior approval
Strollers
Strollers are permitted but must not obstruct walkways, exits, or viewing areas.
Tours
Tours may be available by appointment. Please email info@horizonsedgeva.com to schedule a tour.
Venue Management
For assistance during your visit, please stop by the front desk or contact our management team.
Video Recording & Photography
Video recording and photography may occur during your visit. By entering, guests grant permission for their likeness to be used in promotional materials.
Optional: Live streaming may be active in certain areas.