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Frequently Asked Questions

FAQs

Adult Leagues

When is the last day I can add players onto my team/roster?

Teams may add players up until the mid-point of the season. Fees will not be prorated for late additions.

How many players can I have on my roster?

There are no maximum roster sizes, but we encourage everyone to have 3-4 more players rostered than the required amount of players needed to field a team. Teams do have a required minimum number of players, which is equal to the amount of players needed to field the sport.

How much is the individual player fee? Can my team pay one lump sum? 

Player fees can be found at registration for each individual sport.

Team captains can make a payment for the team as a whole, however this amount will require them to know how many total players they are going to have on the team, as the fee for each season is a per player fee. 

Can I become an official at Horizons Edge?

Yes – we are always looking for officials here at the Edge! Please fill out this form and we will be in touch:

How can I add/invite players to my roster online?
Do all of my players need a DaySmart account? How do I set up a Daysmart Account online?

Yes, all players on all teams will need their own DaySmart account with their own contact information listed. Communication regarding schedules, game play rules, and other important notifications are provided through DaySmart. For this reason, we recommend that players remain subscribed to emails received from DaySmart – we do not use the platform for marketing emails and unsubscribed players will miss all communication regarding the program. 

New Players can create their accounts here: https://daysmartbranding.force.com/recreationhelpcenter/s/article/Creating-a-new-Customer-Account

How do I see my team’s schedule? When will it be posted? 

Game schedules are posted the week prior to the game start date provided for any season. Schedules are posted as early as possible with an effort to minimize schedule changes – for this reason, we need teams to commit to playing and to fill out their rosters as early as possible to avoid last minute changes. 

Team Registration for upcoming seasons closes 10 days prior to the game start date provided to give our team time to create these schedules and notify teams of any differences or updates for the current season. 

What is the refund policy for adult league programming?

Players may request a refund for registration fees if the player is unable to participate in the season. You must make a written request for the refund to info@horizonsedgeva.com. ALL cash payments will be refunded by check.

If the request is made BEFORE the first game, participants will be charged a 20% administration fee and receive the remaining amount as a refund in the form of the payment taken or are eligible for an account credit in the full amount less a 5% administrative fee. 

If the request is made AFTER the first game has occurred, participants will be charged a 50% cancellation fee for a refund to the payment made, or an account credit less a 25% cancellation fee.

REFUNDS WILL NOT BE CONSIDERED AFTER THE FIRST TWO GAMES HAVE PASSED. Players opting to receive account credits will see credits active in their account which shall remain valid for a period of 18 months following their date of issuance.

Can players play in any division? What do the divisions mean? 

We separate our adult league sports into divisions to encourage parity, camaraderie, and fun in our leagues. For this reason, we do have restrictions based on skill level. These divisions are self determined for new teams, however teams may be moved up or down levels based on their placement in previous seasons or at the discretion of the Horizons Edge sports team before, after, or during session. Teams placing at the bottom of their division may be asked to move down a division for future seasons.  All players, regardless of division must be 18 years of age or older to participate. Players turning 18 during the season may be added at the Edge’s discretion with prior approval.


Players playing on A level teams (e.g. Men’s A, Women’s A, or COED A) may not participate in C or lower level teams in that same sport.

Birthday Parties

Who counts as a participant?

The birthday person and any child participants (chaperones do not count)

Am I allowed to bring outside food for my party?

With the exception of a birthday cake or dessert we do not allow outside food.

What is provided with the birthday party package?

You will receive three pizzas, 1 chip packs (15 bags of chips), four 2 liter beverages, water, paper products (plates, cups, utensils, napkins, etc.)

Camp Edge

What sports camps do you offer?

We have specialty camps for volleyball and basketball. If you can’t decide which sport is for you or want to try them all then maybe our multi-activity camp is for you.

What age ranges do your camps offer?

Our sports camps are for campers aged 8-14 years and our multi-activity camp is for campers aged 6-12 years old. During our programing, campers are split into age groups based on the number of campers enrolled, but all campers eat lunch and snacks together.

What is your refund policy?

In the case of a serious accident, illness, or other extenuating circumstances, refunds will be provided at the discretion of the Camp Director. No refunds or reductions are made for late arrival or early departure from camp. Any camper whose behavior disrupts the camp program or is harmful to him or herself will be dismissed with no refund. Campers found possessing or using tobacco, alcoholic beverages, illegal drugs, or weapons will be dismissed from camp with no refund.

For cancellations made before May 1, all fees may be refunded. 

For cancellations made on or before June 1, the 50% registration deposit is forfeited.

Cancellations made after June 1, are ineligible for refunds.

What if my camper takes medications?

If your camper will be taking medications while at camp (prescribed or daily over the counter), you must bring your completed and doctor-signed medication administration form along with the medication in the original container labeled with the camper’s name. Campers with inhalers or EpiPens will be asked to self-carry these items in their bags from activity to activity. Please remind your child about the location of these items and instructions for their use. Any dietary restrictions or allergies should also be listed during registration and the camp director will be in contact with you to complete an allergy care plan. 

Do you offer discounts?

Yes, we offer sibling discounts of $25 off for each additional camper. For Multi-Activity Camp, if you sign up for 8 weeks, the 9th week is 50% off!

Can we view the facility before registering my camper?

Yes, you can either call and let us know you want to tour the facility, or you can attend one of our open houses. We will be happy to accommodate this. Also feel free to check out our Virtual Tour page!

When is the last day to register?

The last day to register is ten days prior to the beginning of the week. For example, the last day to register for the first week of multi-activity camp is May 31st. This is because there are now secondary forms needed to register such as swim authorization, submitting a copy of birth certificate, physicals and other as needed forms such as medication administration and an allergy care plan. The first part of registration will take place on DaySmart, and the second part will be completing the supplemental information form, and uploading a copy of your camper’s birth certificate and physical forms (links found in DaySmart registration email or on camp edge page).

What does my camper need for camp?

A labeled (by name and date) and packed lunch if you are not adding the lunch add-on. Comfortable athletic clothing, closed-toed shoes, and a water bottle are a must. Campers are encouraged to bring a towel and a spare change of clothes. Campers are also encouraged not to bring any personal items that could get lost or stolen such as cell phones, favorite toys, I pod etc. For a more extensive list check out our parent handbook.

What will my camper learn?

Our activities focus on various sports that incorporate team-building skills focusing on areas such as communication, leadership, concentration and listening skills.  

Can any family member or friend pick up my camper?

Only those on the authorized pick-up list may pick up the student. I.D will be checked every time a student is collected. You can add people to your authorized pick up list by calling ahead and letting us know.

What is your staff to camper ratio?

We have a staff to camper ratio of 1 staff member for every 10 campers; Groups typically range from 12-15 campers.

What is the parent’s handbook?

The parent’s handbook contains useful information which we want you and your camper to know so your camper’s time with us is as enjoyable as possible. The handbook covers the following areas. 1. Important Reminders and Expectations 2. Our Policies and Procedures 3. Other information to help prepare your camper (and you as the parent) for a fantastic summer at Horizons Edge!

What if I am late picking up my camper?

In fairness to our staff and the rest of the programs at our facility, it is important that you pick your child up by 4:00pm. Late pick up fees will be charged for any late pickups past the designated pick up time*.

*We understand circumstances come up so if you call our camp host phone 540-742-4164 and let us know ahead of time (prior to 4pm) that you will be running late no late fee will be charged.

Schools Day Out

How do I register and when is the last day to register?

You can register your children on our website, over the phone or in person. The last day to register for a Friday SDO is Thursday by 5pm, and for a Monday SDO the last day to register is Friday by 5pm.

 What are the drop off and pick up times?

Drop off starts at 8:00am and students must be picked up by 4:00pm. Both will take place outside the front doors of Horizons Edge, we ask that you remain in your vehicle and wait for a staff member to greet you for check-in. During check-out there will be a staff member outside to start check-out at 3:45pm. If you must pick up your student prior to 3:45pm you must come inside and speak to someone working at the front desk and they will call staff for check-out.

What activities will my camper do during the day?

Students will participate in a range of structured and facilitated activities such as soccer, volleyball, basketball, team games, team building activities, and more.

What does my camper need to bring?

Campers should bring lunch if not eating from the concession stand, closed toed shoes, a water bottle, and comfortable clothing. Students should not bring anything that could be easily lost or damaged.

What if my child is ill during the School Day Out?

You can receive credit or switch to another School Day Out date. Call us to let us know.

What if my child has medications?

If your camper will be taking medications while at School Day Out (prescribed or daily over the counter), you must bring your completed and doctor-signed medication administration form along with the medication in the original container. This must also be listed on the registration form. Any dietary restrictions or allergies should also be listed on the registration form.

Can any family member or friend pick up my student?

Only those on the authorized pick up list may collect the student. I.D will be checked every time a student is collected. You can add people to your authorized pick up list by calling ahead and letting us know.

What is your refund policy?

If a child is removed from the program for any period, including suspension or termination, no refund will be awarded for the session in which they are removed.

What if I am late picking up my camper?

In fairness to our staff and the rest of the programs at our facility, it is important that you pick your child up by 4:00pm. Late pick up fees will be charged for any late pickups past the designated pick up time*.

*We understand circumstances come up so if you call our front desk at 540-340-3343 and let us know ahead of time (prior to 4pm) that you will be running late no late fee will be charged.


Questions? Contact our Team